Return Policy

 

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@antivdote.com. Please note that returns will need to be sent to the following address: 

300 N. Oakley, Chicago, Illinois 60612

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  Please note that you will be responsible for the return postage fees.

You can always contact us for any return question at hello@antivdote.com

At Antivdote, we work to process and ship your order as quickly as possible. All orders are processed and shipped within 48 hours after payment is received. Orders are shipped Monday through Friday during regular business hours (9:00 AM – 5:00 PM CST), excluding national holidays.

Please note that shipping and delivery dates are estimates and may vary. While we aim to get your order to you promptly, we are not responsible for delays caused by carriers or other factors outside of our control.

If you have any questions about your order, feel free to contact us at hello@antivdote.com